The percentage of jewelery consumers buying online has grown to
42 percent over the last 9 years, according to a recent study by
JCK-Harrison Group. In 1999, just 3 percent of those questioned had
bought online. However the study also revealed that buyers are still
favouring the high street stores over online retailers by more than two
to one, with 87 percent continuing to purchase this way. This reluctance
to commit fully to shopping online for jewelery, despite huge savings
of as much as 60 percent, is a result of several factors.
This is
because the reduced prices are seen as tantamount to a lack of quality
or authenticity, neither of which is accurate. Online jewelery stores
are able to offer such discounts primarily because they do not have the
overheads tied up with operating shops. They also work on lower profit
margins because of the competitive nature of the Internet and assume
profitability through sheer quantity of sales. This buying power gives
them access to preferential rates from wholesalers which is why it is
not uncommon to find literally thousands of pounds difference between a
high street product and its' comparative online counterpart.
What
should consumers be looking for though when it comes to buying online?
Experts advise checking that the jewelery is hallmarked (according to UK
legislation). This guarantees the ring has been made from material
passed by a UK government approved agency. Make sure the site you are
using is a member of a recognised governing body, such as the British
Jewelers Association which represents over 600 UK jewelery and
silverware suppliers. Read customer testimonials; there´s no better
proof of quality than the good word of other satisfied customers.
Also take a look at their returns policy. Most reputable
firms will give you 30 days to try the product on in the comfort of your
home. If it is not suitable then providing it is returned within the
time period in the same condition, a full refund is usually given. Of
course for some shoppers the idea of not being able to try the jewelery
on is an issue but considering the ease of return and the fact that
online stores provide a much wider choice and variety than high street
stores, this is becoming less of a reason. In fact for many people, men
in particular, finding gifts in this way has become a godsend as it
gives them the freedom to browse without feeling intimidated by sales
staff.
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